By engaging with McDougall Consulting for any of our products or services, you are agreeing to the following terms and conditions:
Service Timelines:
- Résumé Review Packages: The current turnaround time is approximately 2-3 business days from the moment payment is received and all necessary documents are submitted.
- Résumé Writing Packages: Turnaround time is roughly 4 business days following payment and the completion of all necessary submissions, including any required virtual interviews or questionnaires.
Order Completion:
Upon placing your order, you acknowledge and accept the estimated time of arrival (ETA) for services. We prioritize quality over speed, which may occasionally result in delays. Once the service is complete, it will be emailed to you. If you do not find the email in your inbox, please check all folders, including Spam, Promotions, and Shopping. Should the document still be missing, please contact us for re-sending.
McDougall Consulting is a personalized service managed solely by Crystal McDougall. While Crystal endeavors to maintain consistent availability, there are occasions when she may be on vacation or temporarily unreachable due to unforeseen circumstances.
We prioritize transparency and communication, and any planned or emergency absences will be communicated promptly. Clients will be informed of potential delays or changes in service timelines before engaging with our services to ensure expectations are clear from the start.
Sales Policy:
All sales are final. McDougall Consulting does not offer refunds once a service has been purchased. This policy stands regardless of job acquisition, change of mind, or other circumstances. If you decide you no longer need the service purchased, you are welcome to transfer it to someone else by notifying us.
- Résumé Review Services: Once the review is sent to you, the service is considered complete, and the product is final. This service does not include live collaborations, phone calls, or video chats.
- Résumé Writing Services: The service is complete when the résumé, along with one additional version and a cover letter, is sent back to you. Please note, there are no multiple drafts or revisions beyond what is purchased in the package; the final product represents our professional opinion on an effective résumé for your profile.
For those requiring revisions or extra services, these options are available for purchase. To proceed, please contact us to discuss your specific needs and arrange for these additional services. Our goal is to ensure that our offerings meet your precise requirements.
Preparation and Submission of Documents:
We ask that you do not purchase services until you are ready to submit your documents. Delayed submissions can disrupt our scheduling and reduce availability for other clients. If documents are not submitted within 10 business days of service purchase, the service will be donated to someone in need.
Responsibility and Discretion:
You are responsible for the final proofreading, accuracy verification, and usage of your documents for job applications or networking. While we provide expert advice and document preparation, the use of these services and materials is entirely at your discretion. McDougall Consulting does not guarantee job acquisition, as hiring is influenced by various factors including but not limited to timing, location, industry, and level of experience.
Liability:
McDougall Consulting is not liable for any injury or damage that may result from the application of the advice, suggestions, or documents provided. Any use of the provided materials is at the client’s own risk.
By purchasing our services, you acknowledge that you have read, understood, and agreed to these terms. McDougall Consulting is committed to providing high-quality services to enhance your professional journey.